Terms of Service
Last updated: January 1, 2024
These terms govern your use of Water Damage Restoration Pros’ services and website. By engaging our services, you agree to these terms.
Service Agreement
Our services are provided based on a professional agreement outlining scope, costs, and timelines. We strive for transparency and quality in all projects.
Payment Terms
Payment is due upon completion unless otherwise specified. We accept various payment methods, and estimates are provided before work begins.
Liability
Water Damage Restoration Pros is liable only for damages directly related to our negligence or failure to perform services as agreed.
Scheduling and Cancellations
Appointments should be scheduled at least 24 hours in advance. Cancellations made less than 24 hours prior may incur fees.
Property Access
Clients must provide access to affected areas and ensure safety conditions for our technicians to perform water damage mitigation.
Property Damage
We take care to avoid damage, but cannot be held responsible for pre-existing conditions or damage caused during restoration, unless due to our negligence.
Warranty and Guarantees
Our work is backed by a satisfaction guarantee. Specific warranties are provided based on the scope of work performed.
Dispute Resolution
Any disputes are to be resolved amicably. If necessary, disputes will be settled via arbitration under applicable laws.
Changes to Terms
We reserve the right to update these terms periodically. Continued use of our services indicates acceptance of any changes.
Termination of Services
We may terminate services if clients breach our terms or fail to cooperate, ensuring safety and quality standards are maintained.
Governing Law
These terms are governed by the laws of the state of Arizona, and any legal actions will be filed within its jurisdiction.